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Service 02

The bot replies in a minute. The CRM remembers everything.

One bot on WhatsApp, Instagram and your website: it answers questions, quotes prices, books and takes orders. Every conversation lands in the CRM, and the CRM sends reminders, tasks to managers and reports.

  • WhatsApp
  • Instagram
  • Website
  • Bitrix24
  • Kommo
Demo

How the bot takes a customer to a deal

Pick a business and press “Play”: the chat runs on its own, the CRM fills in, then the calendar, alerts and spreadsheet kick in.

Aynur Instagram · bot · online
Hi! Do you have the beige coat in size M?
CRM
Customer
The lead will appear here
Source
The lead will appear here
Request
The lead will appear here
Amount
The lead will appear here
When
The lead will appear here
Next step
The lead will appear here
Calendar The booking shows up for the mechanic or courier
WhatsApp to the manager A message about the order
Spreadsheet / stock Stock and the log updated

The pipeline in the CRM

Move the cards: the report recounts itself.

New 1
Aynur · coat 189 AZN
In progress 2
Rashad · laptop 1 290 AZN
Kamran · brake pads
Paid 1
Leyla · jacket 240 AZN
09:00 report to the owner on WhatsApp

New: 1 · In progress: 2 · Paid: 1 · Unanswered for over an hour: 0

The demo runs in your browser: the numbers are examples and nothing is sent anywhere.

What is included

A bot on your channels

WhatsApp, Instagram Direct, website and Telegram. One knowledge base, one voice.

Knows your business

Prices, stock, delivery terms, frequent questions. Replies in the customer’s language.

Leads to action

A booking, an order, payment by link, or a handover to a manager when the question is hard.

CRM for your process

Bitrix24, Kommo or a simple spreadsheet: pipeline, customer cards, statuses, tasks.

The CRM drives the rest

Reminders to customers, tasks to managers, the calendar, a report to the owner every morning.

Training and support

We train the team on the CRM and teach the bot new questions.

A fit if

  • Customers write on Instagram and WhatsApp and you cannot answer them all.
  • The same question comes 30 times a day.
  • Leads live in chats and notes, not in one system.

What we need from you

  • Access to Instagram, WhatsApp Business and, if you have one, the CRM.
  • Your price list, delivery terms and answers to 20–⁠30 frequent questions.
  • Who on the team takes over leads after the bot.

How the work goes

  1. 01

    Brief

    Channels, typical questions, and what counts as a result: an order, a booking or a contact.

  2. 02

    Knowledge base

    We gather answers, prices and scenarios and agree on the tone.

  3. 03

    Bot launch

    We connect the channels, test on real conversations and hand over to the managers.

  4. 04

    CRM and links

    We set up the pipeline, automatic tasks, reminders and reports.

We use AI tools such as Claude every day, which is why we are fast.

Prices

Price

The bot and the CRM are priced separately: you can start with the bot and add the CRM later. Launch prices are for new clients.

The CRM licence and the WhatsApp Business API are paid by you directly; we help pick the plan.

All prices and the calculator
  • Chat-bot WhatsApp, Instagram or website List price: 700 Launch price: 450 AZN
  • CRM setup configuration, pipeline, training List price: 800 Launch price: 500 AZN
  • Support and improvements updates and small changes List price: 100 Launch price: 70 AZN / mo

The struck-out figure is the list price; next to it is the launch price for new clients.

FAQ

Frequently asked questions

Does the bot talk like a person or with buttons?

Both. It understands free text and replies in kind, and offers buttons for bookings and orders so the customer types less.

What if the bot does not know the answer?

It says so honestly and hands the conversation to a manager with the full history. We add such questions to the knowledge base.

Which CRM should we choose?

Kommo or Bitrix24 is enough to start: both work with WhatsApp and Instagram. With few leads we begin with Google Sheets.

How long does the launch take?

Usually the bot goes live 7–⁠14 days after we get the answers to the frequent questions. The CRM is set up in parallel.

See the bot on your own example

Tell us what the business does and where customers write. We build a demo conversation for you in 1–⁠2 days.